Careers

About the Role

Best Friends Animal Hospital in Great Falls, Montana is seeking an experienced, compassionate Hospital Manager to lead our dedicated veterinary team. This is an exciting opportunity for a strong people leader who is passionate about operational excellence, team development, and delivering exceptional client and patient care.

About Us
Best Friends Animal Hospital is a well-established, community-focused practice committed to providing high-quality veterinary care in a supportive and collaborative environment. We pride ourselves on a positive culture where teamwork, communication, and continuous improvement are valued.

Position Overview
The Hospital Manager plays a vital role in the success of our hospital by overseeing daily operations, supporting team members, and partnering closely with the medical leadership to ensure a smooth, efficient, and welcoming practice.

Key Responsibilities

• Lead, coach, and support hospital staff to promote engagement, accountability, and retention

• Oversee daily hospital operations, workflows, and scheduling

• Manage hiring, onboarding, training, and performance management of team members

• Ensure exceptional client service and address client concerns professionally

• Monitor financial performance including payroll, revenue, and expenses

• Maintain compliance with hospital policies, safety standards, and regulatory requirements

• Collaborate with veterinarians to align operational goals with high-quality medical care

Qualifications

• Previous management or leadership experience in a veterinary hospital or medical setting preferred

• Strong people-management and communication skills

• Proven ability to multitask and lead in a fast-paced environment

• Financial acumen with experience in budgeting, payroll, or performance metrics a plus

• Passion for animal care and team development

What We Offer

• Competitive salary based on experience

• Comprehensive benefits package (health, dental, vision, PTO, and more)

• Opportunities for professional growth and leadership development

• Supportive, team-oriented culture

• The chance to make a meaningful impact in a thriving practice

If you’re a motivated leader who enjoys building strong teams and helping a veterinary practice succeed, we’d love to hear from you!

Apply today to join the Best Friends Animal Hospital family in beautiful Great Falls, MT.